Updated: 22 April 2021 17:19



We understand that many applicants and enquirers have questions about our upcoming start dates. We hope that this page helps to reassure those who are yet to join us about the steps we are taking in response to Covid-19. We will be updating this page regularly should there be changes to the situation and government guidance.

For general information on the latest Coronavirus (Covid-19) updates, visit here

All current students: please continue to check your university email for updates from us.

Should future intakes be impacted by Covid-19 we will continue to make adjustments in line with guidance to ensure you can commence and complete studies.

Please use the below links if you have applied for a course with one of our other partners:

Northumbria University:

Solent University:

Ulster University:

University of Roehampton

Yes. Whilst our buildings are closed, we are able to interview and assess you online. Our team will be in contact with you to arrange this.

To complete your interview/assessment online:

  • You will require access to a laptop or PC with sound and microphone as well as a webcam (built-in or standalone)
  • Your assessment can be taken from home
  • Some agents may also have these facilities that you can access at their offices

PLEASE NOTE: Once our campuses reopen, you will be required to bring any original copies of your previous qualifications in for our Admissions Team to verify. You will be asked to present your original qualification(s) and photo ID. Failure to present them will result in you being withdrawn from your course.

Yes, all of our intakes with our partners are continuing to run as scheduled.

If you have already applied, please continue to check your emails for updates from us. We will use the email address you used when completing your application.

QA Higher Education has two primary objectives during this evolving period regarding coronavirus (Covid-19). The first is to ensure the welfare of its learners and staff, and the second is to ensure continuity and access to learning.

As such, below is more information about how we are responding to Covid-19 and current social distancing requirements.

As part of our response to Covid-19, at this time core delivery of programmes will start online so it is possible to study without the need to come to campus. In addition to online learning activities, we plan to offer some opportunities to engage in some supplementary small group face-to-face teaching, as soon as it is safe for us to do so, continuing to follow Government advice and any social distancing measures that may be in place. This is in addition to live online classes.

Our plans include:

  • Delivering courses using live online classes, with the opportunity to supplement these with face-to-face where possible
  • Some on-campus teaching opportunities where possible and it is safe and practical, taking in to consideration any social distancing rules
  • Our academics will use a range of dynamic virtual teaching tools to deliver engaging and challenging online learning and teaching
  • Access to a mix of online learning resources and your Virtual Learning Environment (VLE) 24/7, via your mobile, laptop or computer
  • Access to all of our support services, either online or, when possible, on-campus, allowing you to access library materials and resources, study advice from our ACE Team, Careers support, and pastoral support from our Welfare Team
  • A dedicated online learning support team available
  • Bookable private study spaces available on campus, once re-opened

We will continue to review these measures with a view to transition your course face-to-face classroom tuition as soon as practical, following government guidance throughout.

As your start date approaches we will send you more information on any updates to teaching and any next steps required.

In line with the sector as a whole and its response to Covid-19, we intend to implement online/remote enrolment, on-boarding and teaching for programmes to allow you to begin your studies when planned.

As circumstances allow, we will review this decision with a view to bringing your programme back to face-to-face classroom tuition at the earliest appropriate time for your studies, based on government and medical guidance.

As your start date approaches we will send you more information on any updates to teaching and any next steps required.

As part of our response to the Coronavirus pandemic, we have introduced a number of measures to ensure your continued access to learning as you progress on your journey to graduation.

These alternative teaching, assessment and support arrangements have been designed to enable you to achieve the same learning outcomes you would normally, ensuring the value and quality of your award remain unchanged.

We are working with each of our university partners to make any necessary adjustments to the ways you are assessed that may be required as a result of the Coronavirus pandemic. For example, below are some of the adjustments that have been introduced (please note that specific assessment adjustments will depend on your course):

  • Online exams in the place of campus-based exams
  • Group presentations and individual presentation submission requirements adjusted
  • Replacement of group assessments with individual work submissions
  • Additional guidance and support is available through Module Leaders, the QA Higher Education Learning and Teaching Team and the ACE Team

You will be expected to continue to check your university email and attend your teaching sessions. Your Module Leaders will keep you informed should there be any adjustments to assessment methods for your programme of study.

If you have concerns or require additional support, your Module Leader and our support teams will be able to provide guidance and recommend any available resources for you to make use of.

Yes. If you would like help finding, booking, and organising accommodation for your studies, the QA Accommodation Service is here to help. Complete your details using an online form here and one of the team will contact you to discuss your options.

Recognising that some or all of your study will be online you will need to access the University’s resources via internet.

As such you should have:

  • Access to a computer (desktop/laptop) that is less than 5 years old
  • Speakers/headphones/earbuds for listening to audio or video presentations
  • A webcam

Our online sessions can be accessed via smart phone, but it is recommended that you have access to a tablet/laptop or a PC for ease of use and completing assessments.

You will also need access to a stable internet connection. You will be given access to Microsoft Office 365 once you are registered on your programme, free of charge.

If you have any queries or concerns around the equipment you plan to use, don’t hesitate to contact our very helpful ACE Team for advice at ACELDN@qa.com.

We are continuing to monitor the situation. If you are worried about arriving late due to travel restrictions, please let us know as soon as possible and one of our team will contact you directly.

For the latest information on the requirements for arrival in the UK (for both residents and visitors), please refer to the Government website. This includes information on any self-isolation requirements, pre-flight covid-19 testing, and guidance on how to travel safely from the airport.

It is important that you regularly check the Government guidance as this is subject to change.

Students will have the option to enrol and commence studies online.

If you are travelling to the UK to join us, please complete our online form with details of your travel plans as this will allow us the opportunity to provide any additional advice, guidance and support before and upon your arrival to the UK.

If you are travelling to the UK from the EU, please make sure you have consulted the relevant guidance regarding the UK and EU transition. You can check our FAQs regarding Brexit here.

It is important that you follow the Government’s guidance when travelling into the UK, especially if you are travelling from or through a country that is on the red list. The UK has red listed countries that pose a high risk to spreading the Covid-19 virus and its new variants. Please check the Government guidance here for the full list of ‘red list’ countries with detailed information on the requirements you need to meet on arrival in the UK.

Currently, if you have travelled through or been in any of the countries on the red list in the last 10 days, you will not be permitted to enter the UK – unless you are:

  • A British national
  • An Irish national
  • Have residence rights in the UK – This includes those who hold a full Student visa – Tier 4 or Student Route – or are an EU national with settled or pre-settled status in the UK.
    • If you have resident rights, you will be permitted to enter the UK the same as a British or Irish national, and
    • You must quarantine for 10 days in a UK Government approved hotel facility at the cost of £1,750

Please note: you cannot use the Test to Release scheme if you have been in or through a red list country.

It is critical that you follow the Government’s guidance on what you must do before you travel:

Please continue to check the guidance as it is subject to change.

We understand travelling can be stressful at the best of times and we want to ensure you are supported during this challenging time. Please complete the QA Higher Education travel notification form and let us know your circumstances. We will support you as you follow any necessary procedures to enter the UK.

Please do speak with our Welfare Team who are always on hand to support you with any queries or personal matters you may come across. Our friendly team are here to help and can also share a variety of resources with you that you may find useful.

Before travelling into the UK, please ensure you’re checking the latest information and advice about entering the UK here.

It is vital that students arriving in the UK have followed the correct arrival procedure to avoid additional costs and any delays. This includes ensuring you have the correct travel documents to present, testing requirements before travel, self-isolating on arrival and further testing during self-isolation.

Documents required on arrival:

Testing requirements:

  • You must take a Covid-19 test and get a negative result before travelling – find out more here
  • Book and pay for a travel test package, which will include Covid-19 tests to be taken during your self-isolation period on arrival in the UK. Please check the Government guidance on providers of travel test packages. Please note that these tests are different from any tests offered through the university

We recommend that you regularly check the relevant Government guidance pages as advice may change. Please also remember to follow the Government’s safer travel guidelines, and plan ahead to avoid busy times.

Our Admissions Teams are working remotely and continue to accept and process applications as usual. Due to the high volume of applications and enquiries we are receiving, there may be a slight delay.

Yes, of course!

Our team are still on hand to help, whether you want to know more about the course, teaching, the city, entry requirements or any other questions about studying with us. All you need to do is call on 020 3925 1043 or complete our enquiry form, and we’ll call you back to talk through with you.

We have been informed by Student Finance England that applications for new students are still being assessed. Please submit your application online or by post as soon as possible as during this period Student Finance England will experience delays to assessing applications.

If you are having difficulty in contacting Student Finance England and you have questions regarding your application, please contact the University Finance Team on 0207 656 8450 or email us on QAHEfinancesupport@qa.com

Please be advised that you will be required to have a CRN number from Student Finance England at enrolment as this proves you have completed the application process with Student Finance England.

Will tuition fee and maintenance loans be processed and paid as normal?
Generally yes. The Student Loan Company are continuing to pay maintenance and tuition fee loans in the amounts students expected, based on their previous assessment. Student Finance England however reserve the right to request further evidence to support claims for funding at any time.

Will my tuition fee allocation change as a result in my programme moving to online learning?
Tuition fee payments will not alter as a result of changes in delivery, as the course is deemed to be completed based on the original course intention.

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