Updated: 06 November 2020, 17:42

The wellbeing, health and safety of our students, staff and communities remain our top priority.

The UK Government is closely monitoring the Covid-19 situation and is taking action, in the UK and overseas.

We understand how important it is to continue to provide our students, partners and representatives with the best possible service for as long as possible and have taken extensive precautionary and preventative measures throughout our community. We will continue to update this page as we receive further guidance from Public Health England (PHE) regarding the situation in the UK.

Here is where you can find the latest information on what steps QA are taking and any changes to our operations and/or teaching delivery within Higher Education.

More information on the wider QA Group


Information for current students


Information for current Degree Apprenticeship learners


Online learning support


Book a place on campus or a virtual appointment with one of our teams


Notify us of a case of coronavirus or self-isolation requirement


For applicants and offer holders

If you are an applicant or offer holder, you can find more information on the following pages:

London Metropolitan University Centres

Middlesex University Centres

Northumbria University

Solent University

Ulster University

University of Roehampton

The main symptoms of Coronavirus (Covid-19) are:

  • A high temperature
  • A new, continuous cough
  • A loss or change to your sense of smell or taste

You can find out more about the symptoms on the NHS website here.

If you have one of these symptoms, you should get a NHS Covid-19 test and stay at home until you get your test result – only leave your home to have a Covid-19 test.

Anyone you live with, and anyone in your support bubble must stay home too, until you receive your result. Once you receive your result, you will be given further guidance including on any further self-isolation requirements.

If you develop symptoms when you are in one of our campuses, please go to the designated isolation room and notify our staff lead who will help you.

If you develop symptoms when you are away from our campuses, please notify us using our online form so we can ensure that you receive all the right support.

Self-isolation is when you do not leave your home because you have, or might have, Covid-19.

This helps stop the spread of the virus to other people.

This means:

  • Do not go to work, university, or public places
  • Do not go on public transport or use taxis
  • Do not go out to get food or medicine – order it online, or by phone, or ask someone to bring it to your home
  • Do not have visitors to your home, including friends and family – except for people providing essential care
  • Do not go out to exercise – exercise at home or in your garden if you have one

You can find more guidance on self-isolation on the NHS website here.

Remember, if you have been instructed to self-isolate by the NHS, and you fail to do so, you can be fined.

If you have to self-isolate, it’s important to know that you are not alone and we are here to support you.

If you share a home with others (or have a support bubble), it’s important that you protect each other as much as possible.

This means limiting contact as much as possible if you show symptoms of Covid-19, test positive for Covid-19 or have been instructed to self-isolate.

If you are showing symptoms of Covid-19 or have tested positive, those that you live with will also need to stay home, and self-isolate.

You can find full guidance for your household/support bubble on the Gov.uk website here.

A support bubble is when a household with only one adult in the home (known as a single-adult household) and one other household of any size form a support network.

Once you are in a support bubble you can think of yourself as being one single household.

Once formed, you should not change who is in your bubble.

There is more detailed guidance on the Gov.uk website here.

You can book a NHS Covid-19 test online – you can do this here.

The NHS Covid-19 tests are free if you are showing symptoms of Covid-19. You can book your test on the Gov.uk website here.

The NHS Test and Trace service has been launched to ensure that Covid-19 tests are available for those who need, and to trace close recent contacts of anyone who tests positive who may be at risk of having Covid-19 and therefore may need to self-isolate.

You can find out more about the service here.

If you test positive for Covid-19, you will be contacted by the NHS Test and Trace Service and will be asked to share details of those people you have had close contact with.

You may be alerted by NHS Test and Trace if you have been in close contact with someone who has tested positive for Covid-19. This will usually be by text, email or phone call. They will give you guidance and instructions on what you need to do.

If you are a student, or a member of staff and you are asked to self-isolate – please notify us.

There is also a NHS COVID-19 app available for Apple and Android smartphones. This is free in England and Wales and includes a symptom checker, contact tracing, local area alerts and venue check-ins.

You can learn more about the app in the below video.

NHS Test and Trace will never:

  • Ask you to call a premium number
  • Ask you to make a payment of any kind or ask for bank details
  • Ask for your social media profiles
  • Ask for any passwords or PINs
  • Share any of your details with anyone identified as a contact
  • Ask you to download any software

Our News

QA Higher Education hosts a Virtual Celebration for University of Roehampton Centres students

QA Higher Education hosted its first Virtual Celebration to congratulate the students of the University of Roehampton Centres on their achievements.

QA Higher Education hosts its first Global Business Club

Recently QA Higher Education launched the first Global Business Club event which showcased the innovative ideas and business plans of students and alumni.

New Postgraduate Business Offer at the University of Roehampton Centres

QA Higher Education are excited to announce the addition of a postgraduate business degree with the University of Roehampton Centres.

Read all our news

Contact Us