One of our priorities is to ensure that we are minimising any disruption to learning for our students. This includes students who are due to resume their studies.
Our team have been working hard to make sure we have all of the systems in place to support you on your return.
We are currently working closely with our university partners on our re-opening plans. We will continue to keep you informed of our plans and what they mean for your studies.
Our focus is to provide a safe and welcoming environment for students studying with us.
As enrolment draws closer, you will receive enrolment instructions from us via email – please continue to check your emails and student portal. Enrolment for September and October will be online.
Core delivery of your programme will continue online. However we plan to offer some opportunities to engage in some small group face-to-face teaching, consistent with any social distancing measures that may be in place, in addition to online live classes. We will continue to review these measures with a view to transition your course to face-to-face classroom tuition as soon as practical, following Government guidance throughout.
Alongside all online learning platforms and resources, you will also continue to have access to all of our support teams, including the ACE Team, Careers and Welfare, either online or on-campus, as you progress through your studies with us.
Please continue to check your university email for updates from us regarding re-enrolment and teaching delivery methods.
For those re-enrolling in Autumn 2020 to progress on to the next stage of their programme, we have been working on plans to ensure you can still access as much support as possible, online and on-campus, following social distancing rules and Government guidance.
Our plans include:
Please continue to check your emails as we will continue to send you information regarding your teaching via email.
We will continue to review these measures with a view to transition your course to face-to-face classroom tuition as soon as practical, following Government guidance throughout.
You will be aware that we have had to make a number of changes to the way that your course operates as a result of the Coronavirus (COVID-19) pandemic. This includes moving to a blended model where some teaching is delivered on campus and some is delivered online, providing alternative assessments and changes to other aspects of the student experience such as the social spaces that will be open. We are aiming to offer a learning experience that is equivalent to the experience we offered before the pandemic.
When you come to enrol/re-enrol for the 2020/21 academic year, we will ask you to confirm that you understand the changes that have been communicated to you in this and other emails sent by us over the summer. We will also ask you to accept the changes as changes to your contract with the University. If you are not happy to accept the changes in this way, you have the option of cancelling or withdrawing from the University, transferring to another institution or deferring your studies to the 2021-22 academic year. If you would like to discuss any of these options in more detail, please contact:
Prospective students: firstname.lastname@example.org
Current students: your programme convener/leader
Recognising that some or all of your study will be online you will need to access the University’s resources via internet.
As such you should have:
Our online sessions can be accessed via smart phone, but it is recommended that you have access to a laptop or a PC for ease of use, joining class discussions and completing assessments. If you have any queries or concerns around the equipment you plan to use, please do not hesitate to contact our very helpful ACE Team for advice via email at: ACELDN@qa.com.
You will be given access to Microsoft Office 365 once you are registered on your programme, free of charge.
From 8 June 2020, the UK Government implemented new rules for those arriving in the UK from overseas. These are for both residents and visitors to the UK and include 14-days’ self-isolation on arrival for those travelling from many countries. Further details, including a list of any countries exempt from the 14 days’ self-isolation rules, together with guidance on how to travel safely from the airport, are available at: www.gov.uk/uk-border-control
Yes. If you would like help finding, booking, and organising accommodation for your studies, the QA Accommodation Service is here to help. Complete your details using an online form here and one of the team will contact you to discuss your options.
For all Student Finance England funded students:
Will tuition fee and maintenance loans be processed and paid as normal?
Generally yes. The Student Loan Company are continuing to pay maintenance and tuition fee loans in the amounts students expected, based on their previous assessment. Student Finance England however reserve the right to request further evidence to support claims for funding at any time.
Will my tuition fee allocation change as a result in my programme moving to online learning?
Tuition fee payments will not alter as a result of changes in delivery, as the course is deemed to be completed based on the original course intention.
We have been informed by Student Finance England that applications for students progressing from one academic year to the next are still being assessed. Please submit your application online as soon as possible as during this period Student Finance England will experience delays to assessing applications.
If you are having difficulty in contacting Student Finance England and you have questions regarding your application please contact the University Finance Team on 0207 656 8450 or email us on QAHEfinancesupport@qa.com
Please refer to the information further up this page for details of site openings. Any changes to opening will be updated on this page.
We continue to be guided by Government and sector advice in all our planning and are undertaking risk assessments of each of our teaching locations.
Our priorities remain to ensure the health, wellbeing and safety of our students, staff and communities, and to ensure access to learning so you are able to continue your journey to graduation and your future career goals.
If we identify an increased risk to our community or have to make a change to the way we operate, we will let you know.
We have set up a number of task groups to help develop and manage our response to Covid-19. These groups are meeting on a frequent basis to discuss developments, monitor our response and implement further precautionary and preventative measures as necessary.
Our focus is on making sure we can provide a safe and welcoming environment in our teaching centres. As such, we are implementing a number of measures in our buildings for when they reopen for you. We are planning:
We also continue to work closely with our partner universities on any actions or responses required for our students and staff based on main campuses, as well as planning teaching delivery.
If you have specific health concerns regarding Covid-19, please check the NHS Coronavirus page and follow the guidance regarding whether to contact the NHS on 111.
If you are a student studying with us or one of our partners, please contact us using the following details so we can ensure the right support is in place for you.
If you are a member of staff, please inform your line manager who will ensure the right support is in place for you.
More information about who needs to self-isolate is available on the NHS website.
If you are planning on travelling outside the UK, the FCO website has advice regarding any necessary precautions you may need to take. You can check the FCO advice regarding coronavirus.
The Department for Education has launched a helpline which is available for higher education staff, students and parents.
Call: 0800 046 8687
Opening hours: 8am to 6pm GMT (Mon – Fri)
The Home Office has set up a helpline for international higher education staff and students for any immigration queries related to coronavirus, including questions about urgent, compelling, compassionate cases where a Chinese national or other visa national based in China needs to travel to the UK.
Please be aware that this helpline can only speak to the visa holder or applicant about individual cases. If a third party wishes to speak on their behalf, they must have the visa holder’s permission.
Call: 0800 678 1767 Monday to Friday, 9am to 5pm GMT