OIA – Office of the Independent Adjudicator for Higher Education
QA Higher Education is a member of the OIA’s Complaints Scheme. If you are not happy with the outcome of your complaint with us, you may be able to ask the OIA to review your case. Please visit the OIA website for further information.
OIA Annual Statements
Each year the OIA publish an Annual Statement for every member. This shows the member’s handling of complaints and appeals in that year. You can view QA Higher Education’s previous Annual Statements below:
For students enrolled at one of our partner universities, there is an option to make a complaint through the awarding university’s complaints procedure. Further information on their procedures can be found in the student handbook for the particular programme of study.