Aroosa Rafiq

Admissions and Assessments Assistant

Aroosa recently joined QA Higher Education as an admissions and assessments assistant where she deals with student’s applications by managing and updating records on the admissions CRM system.

Aroosa wanted to work in admissions after gaining some experience working in the admissions office at the University of Birmingham which she worked in temporarily during their busy periods while she was studying there. As she enjoyed her role there she wanted to develop herself further by gaining a greater understanding of the role acquired of her and play a more active role, which she is able to do so here.  Her previous experience in customer-focused roles also helped her in fulfilling her role effectively.

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